How to raise a support ticket at ArivuPro ?

How to raise a support ticket at ArivuPro ?

Raise your Ticket with five simple steps : - 

Step 1:
Go to official page of ArivuPro - https://www.arivupro.com/



Step 2:
Go to "Student Services" and Click on "ArivuPro Help Portal"



Step 3:
Select your Respective Course on which you want to raise your ticket.



Step 4:
Once you are selected your course, kindly look into the self help articles for your issue and still can't find an answer, Click on "Submit a ticket" 



Step 5:
  1. Fill basic details like Name, Email, Subject ( Mention the Problem you are facing in a sentence ), Description ( Describe your problem in detail) and later prioritize your issue accordingly by selecting the level of attention (High, Medium, Low) required towards the problem. 
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  1. You can attach your file - PDF, Screenshot ( Up to 20 MB )


The issue will be sorted within 48 hours or sooner after the ticket is raised.

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